Plan Your Visit

• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm
• No replicas of weapons
• No drugs or drug paraphernalia, illegal substances of any kind
• No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
• No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
• No outside food & beverage allowed
• No jewelry or clothing that could inflict harm
• No stuffed animals or toys of any kind

The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. No backpacks or drawstring bags are permitted. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.

This list of prohibited items is subject to change at the discretion of venue management.

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.

If you lose an item while you are at an event, please alert a crew member to assist! 

You can also submit a claim or view lost and found items HERE after the show.

Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages.

Yes, you can book our event venue for your next corporate event, private concert, social gathering, wedding, reception, fundraiser and more. For more information, please click here.  

We are a cashless venue. Visa, MasterCard, Discover, American Express & ApplePay are accepted at all points of sale.

Our box office opens two hours before doors on show days only.

Most events only offer General Admission standing and seating, which are first-come, first-serve. Please refer to the event page for seating options by event.

Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages.

A valid ID is required to attend any age restricted events and to consume alcohol. Accepted forms of identification include state-issued ID or Driver’s License, valid non-expired US Government or Military ID, or an official passport.

Satellite Music Hall has a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. Violators will be removed from the building without warnings and will not be eligible for a refund.

All guests ages 3 and older need a ticket for entry. Please provide ear protection for children.

We recommend customers purchase the accessible seats in the balcony if they’re available. In addition, customers can purchase GA tickets and email satelliteinfo@livenation.com to request accommodations.

We have a designated ADA area (usually to the left of the stage) for our patrons with disabilities. We recommend showing up a bit before doors so that our staff members can help you get to your spot before the venue is filled with other patrons.

Click here for all of our information for guests with disabilities.

Yes, we have an elevator on the left side of the main lobby. If you have any issue finding it, please let a staff member know.